If you’ve spent even a little time watching the disheartening news on television or looking over the headlines of your magazine—or even found yourself waiting in a long line of Christmas shoppers, you’ve probably asked yourself, “Why is it so difficult for someone to be kind?” Or worse, “I wish I had been kinder.” Jesus was born into a “troubled and turbulent world”—not a kind world. Long before his birth, the prophet Isaiah said, “The people that walked in darkness have